Please fill out the form below and send it to us. Our staff will confirm your inquiry and reply to you shortly. Please note that depending on the nature of your inquiry, there may be some delay in our response, but your inquiry is important to us.

• Do you have a catalogue of your products?

  Yes. We have a catalogue for machines including copper wire drawing machines, iron and steel drawing machines, rolling mills, and wire stranding machines. We can also support designing and manufacturing of specialized equipment. Please feel free to contact us.

• Can you repair a machine made by another manufacturer?

  Possibly. Please fill out the Question Form on our Contact page and send it to us, along with a description of the kind of repairs you would like us to perform. Or please contact us directly by phone or e-mail.

• How can I request a quote?

  Please request a quote in the Question Form on our Contact page and send it to us. Or please contact us directly by phone or e-mail. We will get back to you shortly.

• How can I contact you when the machine seems to have an issue?

  Please contact us through the Question Form on our Contact page, telephone or e-mail and make sure that you give us information for your machine such as [Machine Type] and [Machine Number].

• Is it free to request a quote?

  Yes. Please feel free to ask for a quote.

• Where does production take place?

  All production, sales, designing, building and testing activities take place in our factory headquarters.

• Do you have a price list of your products?

  Unfortunately, we do not have a price list since we manufacture only custom-made products.
  Please feel free to contact us and tell us what kind of requirements and expectations you would like your machine to meet.
  We will get back to you with a proposal that we hope will best suit your needs.

• How long is your product warranty period?

  Normally, our products are under warranty for a period of one year after customer receipt.

• Can you overhaul a Saikawa machine purchased a long time ago?

  That depends. We may be unable to overhaul a machine if it is too obsolete. Please contact us through the Question Form on our Contact page, telephone or e-mail and make sure that you give us information for your machine such as [Machine Type] and [Machine Number]. Depending on each case, we may need to send our staff for an on-site machine inspection.

• Can you remodel an old Saikawa machine?

  That depends. We may be unable to overhaul a machine if it is too obsolete. Please contact us through the Question Form on our Contact page, telephone or e-mail and make sure that you give us information for your machine such as [Machine Type] and [Machine Number]. Depending on each case, we may need to send our staff for an on-site machine inspection.

• Would you provide a free on-site machine check up?

  We don’t have a free on-site machine check up service. Please contact us through the Question Form on our Contact page, telephone or e-mail and make sure that you give us information for your machine such as [Machine Type] and [Machine Number].

• Can Saikawa make a wide rolling mill?

  We manufacture tandem rolling mills, for which we can perform simulations with the sizes of your choice. Please contact us through the Question Form on our Contact page, telephone or e-mail and make sure that you give us information such as the desired rolling size.